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Question 1 of 8
1. Question
The customer has explained to you that they have got heating but no hot water. When the hot tap is turned on the boiler does nothing.
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Question 2 of 8
2. Question
The customer has called saying the boiler is not working. As you turn the hot tap on the pump runs and the fan runs but the boiler gets no further.
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Question 3 of 8
3. Question
Landlord calls explaining that the boiler is not working. When a hot tap is turned on the light indicating demand lights up but the boiler will not run.
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Question 4 of 8
4. Question
The customer has hot water but no heating. When you get there the boiler fires on hot water but not heating when the thermostat is at 30 degrees.
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Question 5 of 8
5. Question
The customer has called as the boiler will not work on heating but is fine on hot water. They mentioned they have recently had a plumber out to fit a radiator. The boiler fires but will go off after a few seconds.
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Question 6 of 8
6. Question
The tenant has reported that the boiler is not working on heating or hot water. When there is a demand the boiler pump runs, Fan runs, the Diverter valve switches and it sparks, but after 3 attempts locks out.
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Question 7 of 8
7. Question
The customer has reported that the boiler is not working at all. When there is a demand the boiler pump runs, Fan runs, the Diverter valve switches and the boiler lights but goes out after a few seconds it will do this 3 times in succession then lock out.
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Question 8 of 8
8. Question
The customer has reported that the boiler is not working. When you arrive there is a light on the boiler flashing you then reset the boiler and it is still flashing.
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